Automated Records Management


2005 Kleps Award Recipient: Superior Court of San Bernardino County


Contact: Denise Courson, Records & Facilities Supervisor, 909-388-4373

A comprehensive, automated system that tracks more than 3 million files and records from 15 court locations under one roof. More than 70 percent of the inventory is active and immediately available for court hearings.

Project Impact:

Staff time spent and workloads for managing records have decreased.
Courts send files to the center knowing that the records will be readily available if needed.
File requests are filled more quickly.
Fewer files are lost or misplaced.
When files are scheduled for destruction, notices and reports are given more efficiently.
The court can track files more accurately and quickly.
Court space, always in short supply, is managed better.
The records management program has established a platform for further automation of court tasks.