Telephone Appearance Services, TCAS-2018-02-MS

Update: March 26, 2018
Intent to Award


Update: February 20, 2018
RFP: Revision 1
Addendum 1
Questions and Answers



The Judicial Council of California (Judicial Council), on behalf of the Superior Courts of California seeks a highly qualified Contractor or Contractors to provide the trial courts with telephone appearance Services meeting the specifications and requirements set forth in this RFP.

The Judicial Council intends to award one or more master agreements pursuant to this RFP to a Contractor or Contractors that can demonstrate that they meet or surpass the minimum qualifications and can demonstrate their ability to successfully provide the goods and services described in the RFP. Any master agreement awarded pursuant to this RFP is non-exclusive. The Judicial Council may enter into such additional master agreements with other qualified vendors as it deems appropriate.

Interested vendors of telephone appearance services who are qualified and can demonstrate their ability to successfully provide the goods and services described in the RFP are invited to submit a proposal.

Responses to this RFP will be evaluated in accordance with the evaluation criteria and methodology outlined in the RFP, including Attachment 1 (Administrative Rules Governing RFPs).

Key Dates and Deadlines:

  • A pre-proposal telephone conference call will be held on February 2, 2018 at 9:30 AM (PST). Dial 1-877-820-7831, PASSCODE 610032
  • Questions regarding this RFP should be directed to TCSolicitation@jud.ca.gov and must be received by February 9, 2018, no later than 3:00 pm (PST)
  • Proposals must be received by: March 13, 2018, no later than 3:00 pm (PDT).

Proposals must be delivered to:
Judicial Council of California
Attn:  Procurement – Contracts Supervisor
RFP No. TCAS-2018-02-MS
2850 Gateway Oaks Drive, Suite 300
Sacramento, CA  95833-4348

Additional information regarding this solicitation, its requirements and the process are set forth in RFP No. TCAS-2018-02-MS and the related documents provided below:

Request for Proposals

Attachment 1 – Administrative Rules Governing RFPs (Updated February 5, 2018)

Attachment 2 – General Terms and Conditions (Updated February 5, 2018)

Attachment 3 – Proposer's Acceptance of General Terms and Conditions

Attachment 4 – General Certifications

Attachment 5 – Payee Data Record

Attachment 6 – Unruh and FEHA Certification

Attachment 7 – Small Business Declaration

Attachment 8 – DVBE Declaration

Attachment 9 – Bidders Declaration

© 2018 Judicial Council of California