California Courts Digital Services Conceptual Design Project

Update: May 18, 2018
Intent to Award

Update: May 11, 2018
Notice of Public Cost Opening

Update: May 1, 2018
Questions and Answers

 The Judicial Council of California (JCC), chaired by the Chief Justice of   California, is the chief policy making agency of the California judicial system.  The California Constitution directs the council to improve the administration of justice by surveying judicial business, recommending improvements to the courts, and making recommendations annually to the Governor and the Legislature. The council also adopts rules for court administration, practice, and procedure, and    performs other functions prescribed by law. The Judicial Council of California is the staff agency for the council and assists both the council and its chair in performing their duties.

The Judicial Council of California maintains several external and internal-facing   Web properties, including the California Courts website and a password-protected extranet site. Our California Courts website receives more than a million visitors a month and includes the state’s largest collection of free legal self-help information; more than 1,300 fillable Judicial Council legal forms available for download, and hosts appellate court web properties, including the Supreme Court, Courts of Appeal and their respective case information and legal opinions.

This project will conduct exploratory research into web content management, digital service design, and user experience strategies aimed at improving the depth and breadth of services targeting California court users. Concepts, strategies, and findings from this initiative will also help guide the creation of an envisioned statewide portal, pending approval of future funding requests. The initiative will be comprised of several Phases; this RFP is part of the first phase.

We are seeking a vendor with deep industry expertise in UX design research and digital government service or legal services design, to help us better understand the needs of both end users and local court staff. This work will inform the development of a “digital services” strategy to increase access to justice for Californians.

Questions regarding this RFP must be directed to solicitations@jud.ca.gov and must be received no later than 2:00 p.m Pacific Time, April 27, 2018. 

Proposals must be received no later than 4:00 p.m Pacific Time, May 7, 2018.  Hard copy proposals are required for this RFP and must be delivered to:

Judicial Council of California
Branch Accounting and Procurement | Administrative Division
Attn:  Lenore Fraga-Roberts, RFP-IT-2018-06-LB
455 Golden Gate Avenue, 6th Floor
San Francisco, CA  94102-3688

Further details regarding the solicitation are set forth in RFP Number: IT-2018-06-LB and related documents are provided below. 

Request for Proposal

Attachment 1 – Admin Rules Governing RFPs (IT Goods and Services)

Attachment 2 – Judicial Council Services Agreement, (IT Terms and Conditions)

Attachment 3 – Proposer’s Acceptance of Terms and Conditions

Attachment 4 – General Certifications Form

Attachment 5 – Small Business Declaration

Attachment 6 – Payee Data Record Form

Attachment 7 – Bidder Declaration

Attachment 8 – DVBE Declaration

Attachment 9 – Unruh Civil Rights Certificate

Update: May 18, 2018
Intent to Award

Update: May 2, 2018
Questions and Answers

The Judicial Council of California (Judicial Council) is the chief policy making agency of the California judicial system. The California Constitution directs the Judicial Council to improve the administration of justice by surveying judicial business, recommending improvements to the courts, and making recommendations annually to the Governor and the Legislature. Towards this end, it maintains several external and internal-facing Web properties, including the California Courts website and a password-protected extranet site.

In support of Futures Commission recommendations, at the request of the Chief Justice of California, this project will conduct exploratory research into web content management, digital service design, and user experience strategies aimed at improving the depth and breadth of services targeting self-represented litigants and help guide the creation of an envisioned statewide SRL e-Services portal, pending approval of future funding requests.

We are seeking a vendor with deep industry expertise in web content management architectures; knowledge of product/feature catalogues of both open-source and proprietary WCMS platforms; experience in digital asset management best practices, and experience with multi-site implementations to help us establish a web services delivery roadmap for the next five-to-10 years. The RFP will result in an award for a contract of one (1) year. 

Questions regarding this RFP should be directed to solicitations@jud.ca.gov and must be received no later than 3pm PST, May 7, 2018. 

Hard copy proposals must be delivered to:
Attention:  Lenore Fraga-Roberts, Bid Desk
RFP No:  IT-OPD-18-47-RB
Judicial Council of California
455 Golden Gate Avenue, 6th Floor
San Francisco, CA 94102-3688

Further details regarding the solicitation are set forth in the RFP and related documents are provided below.

Request for Proposal

Attachment 1 - Administrative Rules

Attachment 2 - Standard Agreement

Attachment 3 - Acceptance Terms & Conditions

Attachment 4 - General Certifications

Attachment 5 - Small Business Declaration

Attachment 6 - Payee Data

Attachment 7 - Unruh

Attachment 8 - Bidder’s DVBE Declaration

Attachment 9 - DVBE Declaration

Update: May 18, 2018
Intent to Award

Update: May 2, 2018
Questions and Answers

The Judicial Council of California (Judicial Council), chaired by the Chief Justice of California, is the chief policy making agency of the California judicial system. The California Constitution directs the Judicial Council to improve the administration of justice by surveying judicial business, recommending improvements to the courts, and making recommendations annually to the Governor and the Legislature.

The Judicial Council maintains several external and internal-facing Web properties, including the California Courts website and a password-protected extranet site. Our California Courts website receives more than a million visitors a month and includes the state’s largest collection of free legal self-help information; more than 1,300 fillable Judicial Council legal forms available for download, and hosts appellate court web properties, including the Supreme Court, Courts of Appeal and their respective case information and legal opinions.

In support of Futures Commission recommendations, at the request of the Chief Justice, this Project will conduct exploratory research into web content management, digital service design, and user experience strategies aimed at improving the depth and breadth of services targeting self-represented litigants.

Hence, the Judicial Council seeks a hosted website platform to stage a ‘proof-of- concept’ beta site in order to stage and test proposed interaction designs. The RFP will result in an award for a contract of approximately one (1) year. 

Questions regarding this RFP should be directed to solicitations@jud.ca.gov and must be received no later than 3pm PST, May 7, 2018. 

Hard copy proposals must be delivered to:
Attention:  Lenore Fraga-Roberts, Bid Desk
RFP No:  IT-OPD-18-46-RB
Judicial Council of California
455 Golden Gate Avenue, 6th Floor
San Francisco, CA 94102-3688

Further details regarding the solicitation are set forth in the RFP and related documents are provided below.

Request for Proposal

Attachment 1 - Administrative Rules

Attachment 2 - Standard Agreement

Attachment 3 - Acceptance Terms & Conditions

Attachment 4 - General Certifications

Attachment 5 - Small Business Declaration

Attachment 6 - Payee Data

Attachment 7 - Bidder’s DVBE Declaration

Attachment 8 - DVBE Declaration