The AOC seeks proposals from all qualified vendors to envision, design, and deliver a new visual identity or “branding” system for all AOC-maintained Web properties, as well as an enhanced, user-centered information design and architecture for several of its web sites.
The selected vendor will collaborate with the AOC to create and deliver a re-invigorated approach to meeting user needs and expectations across these sites.
For our public-facing sites, (CourtInfo, Self-Help, CFCC), our goal is to improve ease of use, strengthen the “brand” identity of the Judicial branch, and re-envision our online transactions to align user needs with Judicial branch information resources. The AOC is committed to enhancing e-government services. Our goal in this project is to re-assess and enhance how our Web properties can improve access to justice, support self-represented litigants, and provide models for outstanding online user experience that can be leveraged and shared across the Appellate and Trial Court systems of California.
For our internally-facing sites (Serranus, Education Portal, COMET), our goals are to improve ease of use, implement a single, coherent visual identity system across the sites, and significantly improve the user experience by aligning user tasks with an improved information architecture. Today, court professionals are inundated with information. Our web sites need to present relevant information, when it’s needed, in an efficient and streamlined fashion.
The selected vendor will therefore possess outstanding credentials in the areas of both visual design and information design. The selected vendor will also have a strong grounding in customer experience and delivering user-centric design.
In addition, the selected vendor must have demonstrated experience working with sites that utilize one of the top three or four Enterprise Content Management Systems (ECMS) for web publishing.
Finally, the selected vendor will have a strong track-record in providing outstanding project management services to ensure that both end-user and AOC stakeholder goals are achieved and implemented in a timely manner.
Note: While several deliverables include implementation and/or migration to a Content Management System (CMS), this RFP is not intended to solicit bids from any vendor or party offering CMS services or solutions. The AOC is currently in the process of procuring an Enterprise Content Management System under a separate RFP.
Any questions regarding RFP No. EOP-0307-RB must be sent firstname.lastname@example.org no later than 1:00 p.m., April 2, 2007.
Written proposals must be received by the Administrative Office of the Courts, at the address provided below, no later than 1:00 p.m., on April 11, 2007.
Proposals must be delivered to:
Judicial Council of California
Administrative Office of the Courts
Attn: Nadine McFadden, RFP #EOP-0307-RB
455 Golden Gate Avenue, 7th Floor
San Francisco, CA 94102
Further details regarding solicitation and program requirements are set forth in the Request for Proposals (RFP) No. EOP-0307-RB below.
Request for Proposals
Notice of Intent to Award