Performance Indicators and Monitoring in Criminal Case Management

The Office of Court Research (OCR) in the Administrative Office of the Courts seeks the services of a consultant to undertake a study of performance indicators and performance monitoring in criminal cases. The purpose of the proposed project is to support the development and use of measurable performance indicators that are immediately relevant to the management of criminal caseflow, and that reflect principals of efficiency and effectiveness in case processing. Further, this project is intended to support the improvement of trial court information infrastructure, with particular emphasis on criminal cases.

The consulting group will assume leadership in convening a meeting involving representatives from the OCR and participating courts to refine the project's work plan; identify and evaluate local performance indicators and reports; identify and evaluate the performance indicators and reports that court staff would like to have available to monitor and manage their criminal caseflow ; assess factors within participating courts that may play a critical role in the adoption and use of prototype indicators and reports advanced by the AOC, and make recommendations for the improvement and use of criminal case management performance indicators and their corresponding reports.

Further, the consulting group will determine how participating courts currently define internal performance indicators by identifying operational definitions, data elements, and programming logic used to derive them; determine the source(s) of the data supporting case management reports in the sample courts; conduct an audit of court criminal case level data to assess the quality of the data providing the basis of case management reports; identify problem areas and follow-up to determine potential causes of data inaccuracy, and make practical recommendations for the improvement of case level data providing the basis for performance indicators for criminal case in participating courts.

Consultants are asked to submit proposals by 1 p.m. on Monday, May 16, 2005.

For further information regarding this RFP, please contact David Smith, Ph.D., Project Manager, Administrative Office of the Courts, Office of Court Research, 455 Golden Gate Avenue, San Francisco, California 94102. Telephone: 415-865-7696, Email: