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Equal Access Project

Service Delivery Models

This section includes information on a variety of ways to provide services to self-represented litigants including promising practices.

 

General Practices

Steps to Development of an Electronic Resource Directory (Prepared by the Superior Court of California, County of Kern.)

Alternative Dispute Resolution (ADR) and Self-Represented Litigants

Expanding Family Law Services to Self-Represented Litigants

Unlawful Detainer Assistance Program - Clare H. Maudsley

Who Are We? A Fresh Approach: High Tech/High Touch - SeniorNavigator.com

How to Design and Establish a Technology Based Self-Help Legal Center - Wayne Moore

Legal Services Corporation Resource Library - Projects 

Manual for Legal Services and Pro Bono Mediation Programs (Prepared by the American Bar Association)

San Francisco and Santa Clara Counties: Drop-in and Workshop Model for Default and Uncontested Dissolution Judgments  (Prepared for the 2010 California Conference on Self-Represented Litigants)

Self-Help and Native American Communities: Recent Data and Emerging Practices (Prepared for the 2010 California Conference on Self-Represented Litigants)

A New Model for DVPA Cases  (Prepared for the 2010 California Conference on Self-Represented Litigants)

Answering Civil Complaints in a Workshop Setting  (Prepared for the 2010 California Conference on Self-Represented Litigants)

Teaching Basic Civil Discovery in a Workshop Setting  (Prepared for the 2010 California Conference on Self-Represented Litigants)


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Distance Services: Using Telephone, E-mail, and the Web

The Alaska Court System's Family Law Self-Help Center

The Alaska Court System's Family Law Self-Help Center Flyer

Hotline Newsgram  - The Women's Law Center of Maryland, Inc.

Some important things to remember with every call  (Prepared by the Alaska Court System )

Screening Questions  (Prepared by the Alaska Court System )

Steps to Go Through With Callers  (Prepared by the Alaska Court System )

Paternity & Child Support: Next Step Checklist  (Prepared by the Alaska Court System )

FAQs About Visitation Plans and Child Support in Protective Orders  (Prepared by the Alaska Court System )

How to Prepare Your Exhibits, SHC-1084  (Prepared by the Alaska Court System )

Introduction to Getting an Exhibit Admitted into Evidence  (Prepared by the Alaska Court System )

Offer of Proof - Witness  (Prepared by the Alaska Court System )

Offer of Proof - Exhibit  (Prepared by the Alaska Court System )

Guidelines for Courtroom Behavior  (Prepared by the Alaska Court System )

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Law Libraries

Law Library Equal Access Newsletter Volume 4, Issue 2 (2010)

Law Library Equal Access Newsletter Volume 3, Issue 3 (2009)

Collaborations Between Self-Help Centers and Law Libraries (Prepared for the 2010 California Conference on Self-Represented Litigants).

California's 24/7 Reference Service: Ask a Law Librarian via Live Chat - Council of California County Law Librarians

"Ask a Law Librarian" Examples

Reaching Untapped Networks, Partners in Knowledge: Legal Services Websites and Libraries - Ayn Crawley

Law Library Equal Access Newsletter Volume 2, Issue 2 (Winter 2008)

Law Library Equal Access Newsletter Volume 2, Issue 3 (Summer 2008)

Law Library Equal Access Newsletter Volume 3, Issue 4 (2009)

We Built It and They Came  (Prepared for the 2010 California Conference on Self-Represented Litigants)

Regional Court and Library Partnership  (Prepared for the 2010 California Conference on Self-Represented Litigants)

 

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