Video Remote Interpreting Pilot Project, RFP# COS-VRILAP-MDS-080816

Update: October 13, 2016
Notice of Intent to Award

Update: October 4, 2016
Non Cost Proposal Scores

Update: September 6, 2016
Addendum #2 to revise proposal due date to September 9, 2016 and additional Proposal requirement information
Attachment 12 - Existing Infrastructure Diagram, Part II

Update: September 1, 2016
Questions and Answers

Update: August 22, 2016.  Please see Addendum 1 to the RFP to review all updates.  They include but are not limited to:

  • The deadline to submit questions has been extended to August 25, 2016, 3:00 P.M.
  • Pilot Courts have been selected.

Update: August 11, 2016
Attachment 9 - Technical and Implementation Requirements, Vendor Certification Requirements

The Judicial Council of California (the “JCC”), established in 1926, is authorized by the California Constitution as the policymaking body and administrative manager of California’s judicial branch.  The JCC performs most of its work through advisory committees and task forces.  On January 22, 2015, the JCC adopted the Strategic Plan for Language Access in the California Courts (LAP) which provides a consistent statewide approach to ensure language access for all limited English proficient court users in all of California’s 58 superior courts.

The JCC has approved the development of a Video Remote Interpreting (VRI) pilot project incorporating both spoken-languages and American Sign Language (ASL).  The LAP Technological Solutions Subcommittee, ITAC (Information Technology Advisory Committee) and the Court Operations Services office of the JCC will manage the VRI pilot program undertaken by this RFP.  During the VRI Pilot Program data will be gathered regarding successful VRI court practices (including due process issues, participant satisfaction, and effectiveness of all participant technologies) and recommendations to optimize technological requirements for video remote interpreting will be formulated.  

Therefore, the JCC is now seeking firms to provide proposals for the service of VRI by qualifying vendor equipment with a six (6) month pilot project through the VRI Assessment Program. This RFP will first establish vendor Leveraged Procurement Agreements (LPAs) for vendor’s VRI solutions as defined by the Requirements criteria found in Attachment 9.  Upon completion of the VRI Assessment Program, the qualified vendor LPAs may then be utilized in any of the 58 superior courts that are VRI verified, individually interested and wish to procure the VRI service. At this time, there are approximately twenty (20) superior courts interested in procuring the VRI service.

NOTE: Questions regarding this RFP should be directed to and must be received by August 25, 2016, no later than 3:00pm (PDT).

Proposals must be received by September 9, 2016, no later than 4:30pm (PDT).

Hard copy RFP documentation must be delivered to:
Judicial Council of California
Attn: Nadine McFadden, RFP# COS-VRILAP-MDS-080116
455 Golden Gate Avenue, 6th Floor
San Francisco, CA  94102-3688

Further information regarding this solicitation and its requirements are set forth in COS-VRILAP-MDS-080116 and the related documents provided below:

Request for Proposals

Attachment 1 - Administrative Rules Governing RFPs (IT Goods and Services)

Attachment 2 - Vendor Data Record, Std 204

Attachment 3 - Conflict of Interest Certification

Attachment 4 - Small Business Declaration

Attachment 5 - Strategic Plan for Language Access in the California Courts

Attachment 6 - Strategic Plan for Language Access in the California Courts – Executive Summary

Attachment 7 - Remote Interpreting Guide for Courts and Court Staff

Attachment 8 - California ASL VRI Guidelines

Attachment 9 - Technical and Implementation Requirements, Vendor Certification Requirements (Updated August 11, 2016)

Attachment 10 -RFP Response Template

Attachment 11 - Fresno’s Minimum Technology Requirements for VRI

Attachment 12 - Existing Infrastructure Diagram

Attachment 13 - Sample Court LAN Diagram

Attachment 14 - Sample Court WAN Diagram

Attachment 15 - Sample Court Security Diagram

Attachment 16 - NIST Standards

Attachment 17 - Leveraged Procurement Agreement

Attachment 18 - Proposer’s Acceptance of Terms and Conditions contained in Attachment 17

Attachment 19 - Bidder Declaration

Attachment 20 - DVBE Declaration

Attachment 21 - General Certifications