California Statewide Self-Represented Litigants (SRL) Portal: Illustrator, CFCC-2020-68-RB

Update: May 11, 2020
Notice of Intent to Award

Update: April 22, 2020
Questions and Answers

This RFP is the means for Proposers to submit their qualifications to the Judicial Council of California and request selection as a Contractor for these services. The Judicial Council maintains the California Courts On-Line Self-Help Center ( which receives more than four (4) million users per year. This website is being updated to provide mobile friendly assistance for Californians who come to court without a lawyer.  This redesign requires illustrations that can be used to convey key legal concepts and processes. These illustrations may also be used for other informational sheets and handouts that are developed by the Judicial Council for use in court-based self-help centers or as part of Judicial Council forms. 

The Judicial Council seeks to engage the services of an illustrator to create visual ways to help non-lawyers understand where they are in a court process and how to take the next step, no matter what web-accessing device they are using. These illustrations will also help define the terminology the users will encounter in court or in legal papers.  The illustrator will work with the project team’s Service Design Lead and Content Strategist to  create a set of scalable vector icons and cartoon drawings to be used on the California Court’s website and in informational handouts.

Questions regarding this RFP should be directed to and must be received no later than 1pm PST, April 17, 2020 and the final proposals must be submitted by 2 pm May 1, 2020  via electronic email to  Please note that the resulting contract should not exceed $25,000.

Further details regarding the solicitation are set forth in the RFP and related documents are provided below.

Attachment-1-Administrative-Rules Governing RFPs
Attachment-2-Standard-Terms and Conditions
Attachment-3-Proposer’s Acceptance of Terms and Conditions
Attachment-4-General-Certifications Form
Attachment-5-Payee Data Form 204
Attachment-6-DVBE Bidder Declaration
Attachment-7-DVBE Declaration
Attachment-8-Court Users Journey